Rewarding Employee Loyalty: an Organizational Justice Approach

نویسنده

  • Ronald Fischer
چکیده

Research on commitment has demonstrated that maintaining high levels of commitment is important for organizational success and well-being. However, no research has addressed to what extent organizations recognize and reward those individuals who are highly committed and loyal to an organization. Therefore, the present study presents some data from employees in the US, UK, New Zealand and Germany that investigates the impact of rewarding loyalty on work attitudes. Specifically, a model is tested whereby rewarding loyalty is evaluated in terms of justice, which in turn is related to job satisfaction and organizational commitment. Using structural equation modelling, general support for the model has been found.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

A meta-analysis of organizational complaint handling and customer responses

Service recovery is a crucial success factor for organizations. Thus, many studies have addressed the issue of post-complaint behavior. Conducting a meta-analysis, the authors test the following path model: ‘‘organizational responses (compensation, favorable employee behavior, and organizational procedures)! justice perceptions (distributive, interactional, and procedural justice) ! post-compla...

متن کامل

Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.

This study examined the mediating role of service climate in the prediction of employee performance and customer loyalty. Contact employees (N=342) from 114 service units (58 hotel front desks and 56 restaurants) provided information about organizational resources, engagement, and service climate. Furthermore, customers (N=1,140) from these units provided information on employee performance and...

متن کامل

تأثیر ادراک کارکنان از عدالت سازمانی بر هویت سازمانی آنان

In this article, the effect of perception of employees from organizational justice on their organizational identification has been examined. Distributive justice, procedural justice and interactional justice have been considered for measuring organizational justice. Membership, similarity and loyalty have been considered for measuring organizational identification. After factor analysis, factor...

متن کامل

The correlation between justice and organizational citizenship behavior and organizational identity among nurses.

"The correlation between justice and organizational citizenship behavior and organizational identity among the nurses", aimed to correlate different aspects of personal feelings and organizational identity in a population of nurses. The population included all nurses working at hospitals affiliated to administry of health, treatment and medical education in Shahre-Kord (Iran) 2009. A sample con...

متن کامل

Employee satisfaction, intrapreneurship and firm growth: a model

Purpose – Organizational performance, growth and development may depend considerably on entrepreneurship in existing organizations (intrapreneurship) and intrapreneurship employee-related antecedents. The purpose of this study is to focus on employee satisfaction (composed of four dimensions: general satisfaction with work; employee relationships; remuneration, benefits and organizational cultu...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2004